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Reset a forgotten password

Get an emailed link to choose a new password.

Illustration — the highlighted parts are where to look.

Steps

  1. 1On the sign in page choose “Forgot your password?”.
  2. 2Enter the email address of your account and send the link.
  3. 3Open the email and follow the link (it works for one hour).
  4. 4Choose a new password and sign in with it.

For privacy, the same message is shown whether or not the email belongs to an account.

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