Contact us and follow up
Send a message, then reply to our answer from the same page.
Illustration — the highlighted parts are where to look.
Steps
- 1Open Contact Us from the footer.
- 2Choose a subject, write your message and send it.
- 3Signed-in users can see each message, its status and any reply on the same page.
- 4Use “Add a comment” under a message to follow up. This returns it to the administrator’s queue, and reopens it if it was resolved.
Every reply from us is also sent to the email address you gave, so visitors without an account receive answers by email too.