Choose when you are reminded
Pick several reminder days, repeat overdue alerts and get reminders by email.
Illustration — the highlighted parts are where to look.
Steps
- 1Open the Notifications page and find the reminder settings.
- 2Choose as many reminder points as you like, for example “2 days before” and “On the day”. You get a new reminder at each one.
- 3Switch “Overdue alerts” on to be told when an unpaid bill passes its due date, and choose how often it repeats.
- 4Switch “Email me reminders” on to get them by email too. You get at most one email a day, in the morning, listing the reminders you have not been emailed about yet.
These settings are saved to your account, so they are the same on every device you sign in on.
Emails arrive from 8am in the time zone set on your profile (UK time if you have not set one). To stop them, switch “Email me reminders” off.
Muting bill reminders in your notification preferences also stops the emails.